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hadi_bscs
Community Member

Payment not show in pending payment nor in balance after 7 days

Hi, I have completed 2 miles stone and submitted the third one. but zero payment is shown in to the pending payments and in to the balance sheet after 7 days.
what will be the issue?

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Syed,

 

Could you please reach out to me via PM (click on my name) and share the contract ID with me? Thank you.

~ Goran
Upwork
AveryO
Community Manager
Community Manager

Hi Syed, 

I'm following up here to let you know that the reason the milestones are not reflecting on your freelancer Reports page, and on the contracts is that this contract is under your agency account. If you want to see the transactions for this contract, please go to the agency context of your account, and select the contract in your "All Contracts" page. You will see the paid milestones accurately reflect on your contract page, and in your agency's Transaction History page.


~ Avery
Upwork
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