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Payment on Payoneer

josifoskasanja
Active Member
Sanja J Member Since: Aug 7, 2017
1 of 5

I just made the first transfer of my payment from upwork to payoneer and it showed me a message that there is some problem with my payoneer debit card. What should i do? I already wrote to payoneer customer support 4 days ago but no answer from them.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 5

Hi Sanja,

 

Can you please share a screenshot of the message? I checked and see no withdrawals were initiated from your account yet.

Untitled
josifoskasanja
Active Member
Sanja J Member Since: Aug 7, 2017
3 of 5

Here is the screenshot

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
4 of 5

Hi Sanja,

 

I'm sorry for the delay in replying, I just received a confirmation from our team that the problem is with your Payoneer account, so please contact Payoneer CS directly for more information

Untitled
josifoskasanja
Active Member
Sanja J Member Since: Aug 7, 2017
5 of 5

I will try again with them.

Thanks

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