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2990ce19
Community Member

Payment pending issue

I did a job and complete it on 24 feb. I designed a book and sent it to clinet but my payment is still in pending. Kindly resume it so i could get my payment. thanks 

5 REPLIES 5
yofazza
Community Member

Hi,

 

Client released the escrow on Feb 24th? The money is available in this tab since that date?

2990ce19
Community Member

yes it is available but when i go to get paid.it shows pending

Hello Muhammad,

 

Generally, once the client's payment method is successfully charged, the date when the money becomes available to the freelancer will show in their Transaction History next to the pending transaction. If there are any delays with that, it's typically due to some issues with charging the client's payment method. Once your client resolves this issue, the money will be paid to your account. 

~ Luiggi
Upwork
2990ce19
Community Member

I have done job of my client but payment is suspended by upwork. I got job through any hire(outsource).

How can i get my payment. I have done my job and designed book for my client. 
Now my book designer want their payment too.
Kindly tell me method so i can get my payment.

 

yofazza
Community Member

Rewriting what's written by Pradeep above, they (Upwork) cannot charge the client's card.

 

It's hard when things goes like this. I can only wish you the best.

 

If it's an any hire client, shouldn't you know the client more than the usual freelancer-client relation in Upwork? Can't you ask the client about this?

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