Aug 12, 2022 04:48:43 AM by Olga K
Hello. I had problems with my bank card, and the contract payment was not debited. Now my bank card is working, but it says that I need to enter a new payment method. Please activate my existing payment method, because I have no other method.
The system says that "We were unable to process your payment. Please update your billing method and try again."
Solved! Go to Solution.
Aug 12, 2022 05:35:21 AM Edited Aug 12, 2022 05:35:57 AM by Olga K
Update: I solved the problem by myself. I updated the information in my current payment method and it worked
Aug 12, 2022 05:35:21 AM Edited Aug 12, 2022 05:35:57 AM by Olga K
Update: I solved the problem by myself. I updated the information in my current payment method and it worked