Payment problems

[dervisevic-elmer]

Hello, I have a problems with payment. I have about 25 dollars on my upwork account, and i want to send 15 to paypall account, but every time its rejected. I get this on email :

We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds: Unable to apply funds. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.

Please help

[AndreaG]

Hi Elmer,

We'll have someone from our team reach out to you via support ticket and assist you further.

Thanks!

[2a245f2b]

Hi!

 I also have experience payment issue. My bank got declined for payment and the available amount was already tagged as last payment on upwork but I did not receive any payment. I've checked my Upwork and it shows that the payment was declined for my first pay. I just want to know if the Invoice of $106.01 will be reflected back on my Upwork earnings since I haven't successfully get the payment? If yes, How many days will the amount to be reflected onmy account?

**Edited for Community Guidelines**

[2a245f2b]

Hi, I've checked my Upwork payment and it shows that the payment was declined for my first pay. I just want to know if the Invoice of $106.01 will be reflected back on my Upwork earnings since I haven't successfully get the payment? if yes, how many days will this be reflected on my account?

**Edited for Community Guidelines**

[AndreaG]

Hi Devinah,

When a payment is rejected by the bank it will return to your Upwork balance and show in your Transactions. I checked and it looks like the transaction you're referring to was actually successful on our end. Please allow 4 business days for the funds to arrive at your bank. If more than 8 business days pass and you still haven't received your funds, please follow up with us here and we'll initiate a trace for you.

Thanks!

[2a245f2b]

Got it! Thank you for your assistance, Andrea. I'll updtae you after 8 days.

[ryomabe]

Hi, I'm also having the same issue as Elmer. Could you help me, please?

Thank you.
Ryoma

[PradeepH]

Hi Ryoma,

Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you further.

Thank you,

Pradeep

[93f064cd]

I have withdrawn the money via wire transfer since yesterday, but so far it has not reached my bank account.. can you help 

thank you in advance