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Payment problems

josefinacollados
Active Member
Josefina C Member Since: Feb 11, 2021
1 of 1

Hi,I have been using Direct Contract to get my works paid and suddenly my payments started to be rejected.I contacted UpWork to ask why my VISA credit card was being rejected and I was told that was a bank problem (request number 30948399).Now I have contacted my bank and the problem is that cards, in general, now have an authentication system in which we have to enter a code through a pop-up screen that does not appear in UPWORK. That should be implemented by UPWORK to authenticate that there is no fraud in payments. This would be a problem with all european credit cards. How can we get this problem solved?

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