I`m sorry about the confusion, our team can investigate your withdrawal further if you haven't received the confirmation after 3 business days. Let us know here if you don't receive it in the next 48 hours. Thank you.
I have exactly the same issue. It's unusual that I don't get the "Your payment has been processed" mail within the day. I hope this doesn't cause a delay in sending the payment to my bank account.
We can confirm that your withdrawal was successful. Please know that direct to local bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you. You can check out this article for more information about fees and timing associated with the direct to local bank method.
Thank you for the fast reply. So there's nothing to worry about because it's successful? I just realized I withdraw it on April 10 and it was Holiday on the 9th here in my country. So basically it's still the 9th in America when I withdrew my money. I'm not sure if that's the reason though.
As long as it is confirmed and will be in my account on the usual time it's supposed to be, that would be great. Should I still wait to received the "Payment has been processed" email?
It's just unusual because I normally receive notifications both email and through my Upwork profile like 'Your payment has been processed'.
The email normally comes in before 12 midnight here in the Philippines (PHT + 8). By the way, I got the email for 'Payment Confirmation'.
Anyone experiencing the same issue?