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brinak2005
Community Member

Payment processing to bank account

I submitted a withdrawal request last night and have not received an email notification of the payment being processed. How long does the processing of payments normally take? I have recently returned to UpWork after being idle for several years and this is my first payout since my return. My bank account has been verified and everything is correct. 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Sabrina,

 

I just checked this for you and email notification was sent to your email address. Can you please check if the email didn't come through a junk mail folder or that you don't have a spam blocker setting enabled that is preventing it from reaching your inbox?

 

Funds withdrawn via ACH should arrive in your bank account in two to five business days. The timing varies from bank to bank. Let us know if the money doesn't show after the weekend and we will assist you with the trace.

 

Thank you.

~ Bojan
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