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wpcmsmaster
Community Member

Payment received is not correct

Hi,

When I converted the total balance in USD to INR then the amount is correct. But in the transaction history description for that payment message is 'Direct to Local Bank Transfer for XXXX INR to xxxx-xxxx', in which the 'XXXX' amount is (in INR) is less. 

Please advise.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Vaibhav,

 

Please note that exchange rates fluctuate during the day, which means the rate applied to your withdrawal depends on when we executed the transaction. Please keep in mind that the displayed exchange rate reflects the last exchange rate used by Upwork to convert USD to your currency. The actual rate used for each local currency transfer is available on the next business day when we process your transaction.

 

Thank you!

~ Bojan
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