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f411787b
Community Member

Payment refused due to "id_number."

Hello, when I try to withdraw from my UpWork balance to my bank account in TRY, I get the following error:
The reason for returned funds is invalid data in the following fields: id_number.

Can you please help me regarding this?

Thanks,
Arda

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Arda,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork

View solution in original post

2 REPLIES 2
PradeepH
Moderator
Moderator

Hi Arda,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork

Thank you for your reply, Pradeep.
I'll be expecting their response.

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