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samarbadawy
Community Member

Payment rejected and returned

Hello,
I've used Paypal to receive money from my account on Upwork, knowing that there is no card or bank account linked to my Paypal account and the money received is in my Paypal wallet. I've been trying to receive money again from my account on Upwork, However, the payment keeps getting rejected and sent back to Upwork. Does anyone know how do i solve this problem? 

Thanks. 

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Samar,

 

We'll have one of our agents reach out to you via support ticket to assist you with your returned withdrawal!

 

Thank you for reaching out to us. 

~ Bojan
Upwork
dataextract
Community Member

https://www.paypal.com/eg/webapps/mpp/setup-to-receive-withdraw

 

To receive payments with PayPal, choose a Visa card issued in Egypt or a bank account in the U.S. to link to your PayPal account. You must withdraw payments from your available balance before you can spend it.

Your available balance is automatically transferred on the first day of every month to your linked card or bank account.

You can also withdraw payments from your available balance to your linked card or bank account at any time.

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