Payment request failure

[imokhai]

Hi Everyone, I requested payment of my funds to my USD account on 8th March, I received a mail today informing me that my payment request failed and the funds returned to my Upwork account. I am still not sure what went wrong as the mail did not give a further explanations. I really need help on navigating as I need the funds urgently. Thanks

[g_vasilevski · Accepted solution]

Hi Peter,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.