Payment request. "Your payment has been rejected"

[#1]

Hi.

I reached a minimum amount of $100 and wanted to withdraw it via PayPal. 

I got an email and it's said that my payment couldn't be completed and funds were returned to my Upwork account.

I can't figure out what is the problem.

[#2 · Accepted solution]

Hi Iia,

Could you please check if your PayPal account is active and if there are any issues related to it?

Let us know if you need further assistance.

Thank you.