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f61885bf
Community Member

Payment time delay?

Hello everyone. My employer paid for my job last week (several days ago) - but I see in my account 0$ balance. Can you explain why? I'm completelly new to this. Is there should be a time delay? 

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g_vasilevski
Retired Team Member
Retired Team Member

Hi Michael,

 

When you`re working on hourly contracts your clients are billed every Monday for the time tracked in the previous week. To learn more about how you`re getting paid on hourly contracts, check out this Help Article. To view in what stage your funds are, go to Reports > Overview. Thank you.

~ Goran
Upwork

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g_vasilevski
Retired Team Member
Retired Team Member

Hi Michael,

 

When you`re working on hourly contracts your clients are billed every Monday for the time tracked in the previous week. To learn more about how you`re getting paid on hourly contracts, check out this Help Article. To view in what stage your funds are, go to Reports > Overview. Thank you.

~ Goran
Upwork

In short - if everything goes fine, I'm get paid 10 days after the epmoyer/client has deposited the payment. 5 days for disputes, and 5 more days safety period. Many thanks. 

 

EDIT: It would be nice to get this information with the chat bot. 

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