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Payment was declined.

Active Member
Amandeep S Member Since: Feb 7, 2017
1 of 7

i want to upgrade my paln ut but my Payment was declined.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 7

Hi Amandeep, 

I wanted to check if you meant to say that you wanted to upgrade your membership plan, but the payment was declined?


-Avery
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Active Member
Feroz M Member Since: Feb 22, 2019
3 of 7

Hi Avery

 

I am trying to update membership for my profile and agency profile. But upwork is declining my payment. please help me with this

 

Thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 7

Hi Feroz,

 

In order to be able to pay for the membership plan you will need to add one of our accepted Billing methods, to learn more about our billing methods and how to add one check out this Help Article. Thank you.


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Active Member
Feroz M Member Since: Feb 22, 2019
5 of 7

Thank you for your reply Goran. I am using visa card and made payment using same on upwork in past. I also contacted my bank. They told me problem is at merchant end. Please Help!!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 7

Hi Feroz,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method, thank you.


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Active Member
Feroz M Member Since: Feb 22, 2019
7 of 7

Ok thank you 

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