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Payment was declined.

amansandy
Active

i want to upgrade my paln ut but my Payment was declined.

6 REPLIES 6
aocumen
Moderator
Moderator

Hi Amandeep, 

I wanted to check if you meant to say that you wanted to upgrade your membership plan, but the payment was declined?


~ Avery
Upwork

Hi Avery

 

I am trying to update membership for my profile and agency profile. But upwork is declining my payment. please help me with this

 

Thanks

g_vasilevski
Community Manager
Community Manager

Hi Feroz,

 

In order to be able to pay for the membership plan you will need to add one of our accepted Billing methods, to learn more about our billing methods and how to add one check out this Help Article. Thank you.

~ Goran
Upwork

Thank you for your reply Goran. I am using visa card and made payment using same on upwork in past. I also contacted my bank. They told me problem is at merchant end. Please Help!!

g_vasilevski
Community Manager
Community Manager

Hi Feroz,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method, thank you.

~ Goran
Upwork

Ok thank you 

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