Payment with paypal not working

[haxhiuurim]

When I tried to transfer my funds to paypal I received an email which stated the following:

We attempted to process your recent payment request but unfortunately it failed.

Please fix it so I can get my money, thanks.

[fortuekalonga]

I have the same problem, kindly assist

[egaruth]

Hi fortunate,

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[c25646be]

Hello, I am having this same issue as well

when I tried to transfer my funds to paypal I received an email which stated the following and that amount was sent back to upwork.

We attempted to process your recent payment request but unfortunately it failed.

[94a01af9]

Hello , good afternoon

Yesterday April 11, 2023 at 7:00 p.m. I transferred my payment from upwork to paypal. I understand that I must wait 24 more hours, however, it is the first time that this has happened to me.

payment is always reflected at the same.

- Since this had never happened to me, I called paypal, they told me that the payment does not come out  reflected or in process, it does not appear in their system of paypal.

- I called upwork today, April 12 2023 they informed me that I must wait 24 hours after 24 hours the  payment does not  I called upwork today, they informed me that I must wait 24 hours after 24 hours and payment does not reflects I must call. 

That means I have to call tomorrow during office hours.

24 hours have passed and my payment is not reflected.

I need you to solve this problem please.

[andregutierrez22]

Hi Linoshka,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

[fcda5e41]

Hi

I have the same problem

Upwork keeps returning my withdrawals, I'm using a PayPal linked with a virtual MasterCard (That might be the problem? I don't know)
The message I have got: Your payment of $4.00 via PayPal account failed, and the money has been credited back to your Upwork account.

Please any help?

Thank you

[759e32fa]

Hi Yahya,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.