Aug 6, 2019 09:05:28 AM by Valerie L
Payment has been issued and processed and said that it was to be in my account last Friday but it has not come through yet. I am wondering if there can be a trace done on it, how to contact support and how to find out where this money went?
Thank you
Aug 6, 2019 11:01:11 AM by Bojan S
Hi Valerie,
I'm sorry to hear your withdrawn earnings still hasn't reflected on your account. Please know that direct to local bank transfers take between 2 to 5 business days. If it hasn't reflected on your account after 8-business days, please reach out to us so that we can issue a trace for you.
Thank you.
Aug 8, 2019 03:02:28 AM by Valerie L
Aug 8, 2019 03:35:19 AM by Goran V
Hi Valerie,
Our team can initiate a trace on your transaction after 8 business days. If you don't receive your funds let us know here and our team will assist you further. Thank you.
Aug 8, 2019 03:50:49 AM by Valerie L
Aug 8, 2019 04:10:47 AM by Goran V
Hi Valerie,
I just reached out to you via PM with more details. Thank you.