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585e7d45
Community Member

Payment

Hello,

 
I added a new payment method that matches my name, it is still inactive. How can I make it active so I get paid?
 
Thank you.
ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Andree,

 

Please try completing the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

View solution in original post

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Andree,

 

Please try completing the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
585e7d45
Community Member

Thank you so much. This worked
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