Dec 20, 2021 02:24:15 AM by Serena M
Hello,
I recently completed a task. The agreed budget and the amount showing on the invoice match ($550.00) but in the "get payed" section my balance is $445.00.
Can sometone please explain me the reason of this difference?
I'm new to Upwork and this is my first job.
Thank you for your help in advance
Solved! Go to Solution.
Dec 20, 2021 03:13:51 AM by Goran V
Hi Serena,
You can download your invoices by going to Reports > Transaction History. To learn more about invoices, check out this help article. Thank you.
Dec 20, 2021 02:28:21 AM by Goran V
Hi Serena,
As a freelancer, you’re charged a sliding fee based on your lifetime billings with each non-Enterprise client. Service fees are the same whether the contracts are hourly, fixed-price, or projects on Project Catalog. To learn more about this, check out this Help Article. Thank you.
Dec 20, 2021 03:06:53 AM by Serena M
Hi Goran,
Thank you for your answer. Where can I get the invoice from Upwork with the charged fees?
Dec 20, 2021 03:13:51 AM by Goran V
Hi Serena,
You can download your invoices by going to Reports > Transaction History. To learn more about invoices, check out this help article. Thank you.
Dec 20, 2021 02:28:38 AM Edited Dec 20, 2021 02:30:09 AM by Petra R
Serena M wrote:The agreed budget and the amount showing on the invoice match ($550.00) but in the "get payed" section my balance is $445.00.
Can sometone please explain me the reason of this difference?
It's because Upwork charge the Upwork fee of 20% on the first $500 with any one client ($100) and then 10% ($5) on any amount in excess of $500 (up to $10.000).
That's why you are left with $445 ($550 minus $105 equals $445).