Aug 11, 2020 07:55:43 AM by Kelsey D
I submitted work for a contract last week, but I have not heard anything from my client. How do I ensure payment for the work I have submitted?
Aug 11, 2020 08:18:59 AM by Petra R
Kelsey D wrote:I submitted work for a contract last week, but I have not heard anything from my client. How do I ensure payment for the work I have submitted?
Fixed rate contract; Did you use the "Submit for Payment" function on the contract?
If so, you get paid when the client approve the request or after 14 days, whichever comes sooner.
Hourly contract: Did you use the tracker? If so, you get paid automatically according to the hourly payment cycle.
Aug 11, 2020 08:27:58 AM by Tonya P
Study the official guides on getting paid. Otherwise, you are likely to miss a step and end up disappointed.
https://support.upwork.com/hc/en-us/categories/360001181014
Aug 11, 2020 10:45:33 AM by Kelsey D
Hi Tonya, I already have my payment set up and have received payment before. My client is not confirming the work I have submitted... my question is pertaining to how I get paid if my client is not responding or confirming my work for payment
Aug 11, 2020 11:15:17 AM by Phyllis G
For hourly contracts: https://support.upwork.com/hc/en-us/articles/211063668-Get-Paid-for-Hourly-Contracts
For fixed-price contracts: https://support.upwork.com/hc/en-us/articles/211063718-Get-Paid-for-Fixed-Price-Contracts
Aug 11, 2020 11:21:01 AM Edited Aug 11, 2020 11:21:46 AM by Petra R
Kelsey D wrote:my question is pertaining to how I get paid if my client is not responding or confirming my work for payment
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