Currently, you have no available balance on your Upwork account. You can check your Pending tab in order to confirm the status of your payment.
When a client releases a milestone payment, it goes through a 5-day security period and will show under the Pending tab of your Overview page (Reports > Overview). The 5-day security period allows the system to process and clear the payments. Please read this article for more information about Fixed-Price Protection.
Once your payment becomes available, you’ll be able to withdraw the available funds from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now.
Let us know if you need any further assistance.
That is correct, Kaylee.
That means they are currently subjected to a standard five-day security period and will become available for withdrawal on the date you're referring to.
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