Payments & Billing

[08aditi]

Hello !

I'm unable to add any billing methods neither paymment methods, even though all my info is correct. Can you resolve the issue?

With regards,

Aditi Jain

[g_vasilevski]

Hi Aditi,

Are you receiving any errors on your end? If yes could you please share the error with me or a screenshot form your end? Thank you.

[08aditi]

Hello !

I'm sending the screenshots of the errors coming through after entering my
account data, both in billing methods & payment methods.

Thanking you,
With regards,
Aditi Jain.

[kochubei_valeria]

Aditi,

We'd like to check this for you, but in order for us to investigate, we need to know what error you are getting? Could you please share a screenshot or just copy paste what the error says when you try to add your payment method? We'll also have a support ticket created for you so you could also reply to it with more information. 

Thanks!