Recently, there has been a long delay between the moment my clients send me a payment, and the moment that it shows in my transaction history with an expected payment date. When payments are made they are immediately listed under Transactions, but as 'Pending' (see screenshot). It can take 1-2 days for this to change to the scheduled payment date.
The length of time is also inconsistent. For example, I had two different clients send me payments on the same day, just a few hours apart. The first payment switched to showing the payment date after 12 hours or so, whereas the the second payment didn't switch to show the date until about a day and a half later, thereby pushing back the date when I can actually access the cash by a full day. In other words – I get two payments sent to me on the same day, but I can only access the cash for the second one a full day later.
In practice, what this means is that I'm often waiting 6-7 days for payments to become available, rather than the expected 5 days. This is a bit frustrating as it makes it difficult to predict things and obviously I'm anxious to have the money released sooner rather than later.
Does anyone know why this would happen? Is there a human review process that moves payments from 'pending' to a scheduled date? I didn't notice it happening until a few weeks ago, so I'm wondering if something has changed? Any advice much appreciated!
