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gonzalezarh
Community Member

Payments to PayPal

Hi..

I am trying to withdraw upwork funds towards PayPal and the status on my upwork account indicates that PayPal account is inactive.

Is it necessary to take another step?

should I remove the PayPal account from upwork and re-add? thanks in advance

 

ACCEPTED SOLUTION
AveryO
Community Manager
Community Manager

Hi Alex, 


It looks like you are yet to submit your Form W-8BEN. Please go to your Settings > Tax Information, and provide us with your legal name and address that matches the details of your Upwork account. This form confirms that you are not a U.S. Freelancer, and taxes will not be withheld on your Upwork earnings. 

Once set, you should be able to start using your chosen payment method.


~ Avery
Upwork

View solution in original post

3 REPLIES 3
petra_r
Community Member


Alex G wrote:

 

I am trying to withdraw upwork funds towards PayPal and the status on my upwork account indicates that PayPal account is inactive.


Did you set up your PayPal more than 3 days ago? (there is a security period for new withdrawal methods)

Have you completed your tax info?

 

AveryO
Community Manager
Community Manager

Hi Alex, 


It looks like you are yet to submit your Form W-8BEN. Please go to your Settings > Tax Information, and provide us with your legal name and address that matches the details of your Upwork account. This form confirms that you are not a U.S. Freelancer, and taxes will not be withheld on your Upwork earnings. 

Once set, you should be able to start using your chosen payment method.


~ Avery
Upwork

ok, thank you very much for your prompt reply .. have a nice day

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