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Immaculata's avatar
Immaculata M Community Member

Payoneer request

Hello
Please I requested a payment to my payooneer account for the first time today. I haven’t been sent a “payment processed” email. Will I still get paid without getting the payment processed email?
4 REPLIES 4
Joanne's avatar
Joanne P Moderator

Hi Immaculata,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork
Immaculata's avatar
Immaculata M Community Member

Hi, it’s been over 4 hours and no one has reached out to me and I haven’t received the payment processed email either
Petra's avatar
Petra R Community Member


Immaculata M wrote:
Hi, it’s been over 4 hours and no one has reached out to me and I haven’t received the payment processed email either

It's just over an hour that Joanne informed you that you will be contacted.

 

Give it 24 hours at least. 

Unless you set instant load on your Payoneer, the withdrawal takes a couple of days.

Immaculata's avatar
Immaculata M Community Member

Alright, thank you. I will do just that.
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