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Re: Payoneer says there's an upcoming transaction from "Upwork Escrow Inc." and it's been

razuahmed24
Active Member
Ratibur R Member Since: Jun 12, 2020
1 of 4

Hi everyone! I made a withdrawal request to my linked Payoneer account. Upwork shows that $242 was debited from my Upwork account to be credited to my Payoneer account and $2 was debited being the withdrawal fee to Payoneer and now my Upwork balance is again $0.00, while there seems to have no payment received in my Payoneer account but all I can see there is an upcoming transaction from "Upwork Escrow Inc." which has been pending for over 12 hours now.kindly assist 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 4

Hi Ratibur,

 

I checked your account, and it looks like you withdrew your funds from your fixed price contract earnings. For fixed-price contracts, the funds are held in Escrow until the client releases it upon approval of the work you submitted. You may also reach out to Payoneer support so that they can give you more information about the transactions shown on your Payoneer account. Thank you. 

~ Joanne
Upwork
razuahmed24
Active Member
Ratibur R Member Since: Jun 12, 2020
3 of 4

Thanks. But i complete milestone and client approved the milestone. Then i withdrew my total earning.I got notification like "You requested payment of $242.00 from Upwork via Payoneer MasterCard." Now my available balance 0 and I can see in my payoneer acccount is an upcoming transaction from "Upwork Escrow Inc." which has been pending.

 

**Edited for Community Guidelines**

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
4 of 4

Ratibur R wrote:

Thanks. But i complete milestone and client approved the milestone. Then i withdrew my total earning.I got notification like "You requested payment of $242.00 from Upwork via Payoneer MasterCard." Now my available balance 0 and I can see in my payoneer acccount is an upcoming transaction from "Upwork Escrow Inc." which has been pending.


Unless you pay Payoneer extra for fast clearing, it takes 2 days.

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