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vitaliy-kuzmich
Community Member

Payoneer stole 2$ each month!

Hello, there is a rule in payoneer that says that if I have more then 3 transactions in past month, they will withdraw only 1$ of fee, but they are withdraw 3$. Previous months I was able to request refund, but this month they do not want to refund, since there is upwork logo on my payoneer card, I will try to make a post on Upwork forum. I do not know what to do.

**Edited for Community Guidelines**

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Vitaliy,

 

While we do charge a small per-transfer fee, there are other charges you may get, such as activation, monthly maintenance, transfer, and ATM usage fees. For more information on these charges, please contact Payoneer. You may also check this help article to learn more.

~ Luiggi
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