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» Forums » Freelancers » Paypal Payment issue
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Mouaad's avatar
Mouaad B Community Member

Paypal Payment issue

Hi, i'm facing a problem . I have linked my paypal account as a payment methode . But i see that it get canceled or the payment method get failled . When i put paypal as a payment method , after i refraich the pgae it get failled . I tried many times but i get the same problem. Please help
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Pradeep's avatar
Pradeep H Moderator

Hello Missi,

 

Thank you for your message. Could you please try deleting your payment method and try adding them again? Feel free to message us if you need further assistance.

 

Thank you.

Pradeep

Mouaad's avatar
Mouaad B Community Member

Hi . I have tried so many times deleting the payment methode and add it again but i still have the smae problem . Allways my paypal mayment method geting failled and i get an option to re-enable it . Allways same problem
Goran's avatar
Goran V Retired Team Member

Hi Missi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.

~ Goran
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Mouaad's avatar
Mouaad B Community Member

I didn't get any help from your team . No one reach me out via ticket . Please help
Bojan's avatar
Bojan S Community Manager

Hi Missi,

 

A member of the team has reached out to you already and is awaiting your response. If you aren’t able to see the email you should also be able to access the ticket directly here.

 

Thank you! 

~ Bojan
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