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jennifertiamzon
Community Member

Paypal account can't access and i want my money back in my upwork balance

I want a refund from paypal, as i can't access my paypal account and i do not know how to get my money back that i was transfer from here in upwork, Could you please help me?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jennifer,

Please contact PayPal Customer support to assist you with this, once they have initiated a refund to Upwork you will need to provide the transaction ID to our customer support. Thank you!

~ Goran
Upwork
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