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Paypal withdrawal problem

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Active Member
Adam S Member Since: Dec 16, 2016
1 of 5

Hello!

 

Recently Upwork has sent Payment Confirmation to my email address on July 10. It's now the 13th and still didn't receive it. Weirdly enough I made another withdrawal after that and it showed up immediately, as usual, it took only a minute after withdrawal from Upwork. 

 

What's wrong with the withdrawal that didn't go through? Since it's the same email.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 5

Hi Adam, 

I'll ask the team to issue a trace for this withdrawal. They will reach out to you via email to assist you. 


-Avery
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Active Member
Adam S Member Since: Dec 16, 2016
3 of 5

Thank you! It seems like it's solved, I have the money back on my profile Smiley Happy

Active Member
Emmanuel B Member Since: Jul 28, 2018
4 of 5

Hello,

 

I encountered the same problem, usually, when I do the withdrawal by PayPal, it only takes a few seconds and a minute, but now I still haven't got it and it's been 4 hours late now.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5 of 5

Hi Emmanuel,

 

We're sorry to hear about the delay. Please monitor within 24 hours, and if after 24 hours the funds are still not in your Paypal account, please let us know so we can request a trace for you. Thanks!

Joanne
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