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ac47acd6
Community Member

Pending Payments.

I have received a payment from my customer on sturday and it's still pending.

May I ask when it's going to become available?

ACCEPTED SOLUTION
PradeepH
Moderator
Moderator

Hi Alperen,

 

Thank you for your message. All payment needs to complete 5 days security period before they are available for withdrawal. For Hourly contracts, payments are processed as per the weekly billing cycle. You will see the dates when they will be available on the Report page for each payment. Feel free to message us if you need further assistance.

 

Thank you,

Pradeep

Upwork

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PradeepH
Moderator
Moderator

Hi Alperen,

 

Thank you for your message. All payment needs to complete 5 days security period before they are available for withdrawal. For Hourly contracts, payments are processed as per the weekly billing cycle. You will see the dates when they will be available on the Report page for each payment. Feel free to message us if you need further assistance.

 

Thank you,

Pradeep

Upwork
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