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priyankajpursani
Community Member

Pending bonus.

My bonus is pending from last 8 days.  Even the date is not mentioned when I will receive it. 

4 REPLIES 4
petra_r
Community Member


Priyanka I wrote:

My bonus is pending from last 8 days.  Even the date is not mentioned when I will receive it. 


The client's payment method could not be charged, so you can't receive the bonus because it was never paid.

But it is showing pending in my account. 

 

**Edited for Community Guidelines**


Priyanka I wrote:

But it is showing pending in my account. 


Unless and until it is showing as pending with a date in the left hand column, the client has not paid.

 

Hi Priyanka,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
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