Pending money

[#1]

hi, I have recently withdrawn some money using Payoneer form UpWork. But for some reason, it's in the pending transaction. The Payoneer requires some information that I can't get. Can anyone please help me get my money back to Upwork again?

[#2]

Hi Bright,

We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 

Thank you for reaching out to us.