Pending payment for almost a month

[chotima]

Hi Upwork,

I have received a payment from my client on May 13th. It has been almost one month since I received it but my payment is still pending and is not yet available for me to withdraw. May I please know when will I get paid? 

Thanks.

[sofia2008]

Do you see your contract in any of these 4 tabs?

Reports Home Page - Upwork

[egaruth]

Hi Chotima,

Thank you for reaching out to us. I shared your concern with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.