Mar 5, 2018 06:02:52 AM by Olenka C
Hello!
My client has send me a payment on upwork, but he did not write down the milestone.
And second day in column "date" there is only word "pending" , without date of receiving the payment. Why is it so?
Mar 5, 2018 06:46:01 AM by Petra R
@Olenka C wrote:Hello!
My client has send me a payment on upwork, but he did not write down the milestone.
And second day in column "date" there is only word "pending" , without date of receiving the payment. Why is it so?
Upwork charges once a day, so maybe the payment was issued after yesterday's charging run, and today's charging run has not yet happened.
Unless it stays that way for more than 2 days there is no issue. If it still looks like that after a few days the client's payment method declined the charge ans Upwork has not been able to get the money.
Mar 5, 2018 06:56:57 AM by Goran V
Hi Olenka,
Bonus payments are received after our 5 days security period has finished, the same period is applied on fixed price contracts. The date should be updated soon, as Petra has mentioned above.