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Community Guru
Jessica S Member Since: Dec 4, 2015
1 of 2

The dollar amount in my pending category is not accurate and doesn't match the number I see when I actually click on that number and see the job breakdown. The total is correct there but not on the initial reports page. It's quite a bit less. What does this mean? Is it a bug? 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 2

Hi Jessica,

 

When you click on the number in the Pending tab you will see how much your clients were billed on top and Other Payments and Adjustments on the bottom which includes Service Fees. If you subtract the total Service Fees from the total billings, you will get the number currently showing under your pending tab.

~ Valeria
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