My Job score was 84% last round and yesterdsay it jumped up to 87% and i don't know how only one job with fixed price 35$ can have the same impact like others 300$ , 200$ and 175 $
I don't know how it works but according to the documentation
(successful contract outcomes - negative contract outcomes) / total outcomes
(8-1/8) = 87% as i know i have only one negative feedback (this means all jobs are equal in the size)
Can anybody clarify this point please , might be i'm wrong with the calcuation
I have completed 8 jobs on Upwork until now and all have been completed successfully without any issues.
I even got a bonus for 02 of the jobs done.
Although ratings on 06 out of 08 jobs are 5 stars and 02 clients have not given any ratings but the job was successful for those 02 also.
Do unrated contracts count in -ve for job success rate?
How can I force the client to give ratings. The client liked my work he paid and left without a rating - it shouldn't be a problem.
Can someone look at my profile and tell me what is the issue here? Why my job success rate is not 100%?
Shailender K wrote:
But how can I know that client had given poor feedback.
You can't. That is the whole point in private feedback.
You are asking the wrong questions. You want to ask yourself why your clients aren't happy and what you can do to choose your clients more carefully and manage your contracts in such a way that your clients are thrilled.
Happy clients don't leave poor feedback, private or otherwise.
Okay, so I freelanced for seven years, offered superior service, and never got a rating under 5.0. If I don’t deliver 5.0, I don’t charge for it, period. Today I received a 4.85 rating from a client who was ecstatic about my work, describing it as absolutely beautiful, with a tip and no revisions.
I see the client rated the deadlines as 4.0, but that makes no sense as I delivered 2 days before the deadline that the client has specified in the contract. And 100% according to what I’ve promised.
Even the text of the review confirms that I delivered a great product on time, where she praised it and among other stuff said that I was on top of my schedule...
The review goes against the evidence and the common sense. So please open a ticket for me as I’m not able to reach out. Thanks!
4.85 is an excellent score.
It is a better score than 5.0.
I think that essentially every straight 5.0 score is fake.
A 5.0 means that a client was not taking the time to seriously think about how a freelancer performed in each of six specific categories.
Nobody is perfect. Everybody has room to improve.
I am more impressed when I see a 4.85 or any 4+ score than when I see a 5.0 score because I think it actually means something.
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