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niazdani
Community Member

Percentage

why is Upwork is charging 20% as I have been cross $500
My last project charged by upwork is 10% but now is charging 20% why?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Niaz,

 

As a freelancer, you are charged a service fee based on your lifetime billings with each non-Enterprise client. You can check out this help article for more information about the freelancer service fees.

 

For the contract on which you were charged a 10% fee, I checked and you already passed the first threshold with that client, and the 10% fee was applied correctly. All future contracts with that same client will continue to have a 10% fee until you pass the $10,000 threshold. However, on the other contracts with other clients, the service fee will remain 20% until you pass the $500 threshold.

 

Thank you.

~ Aleksandar
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