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Phone/Two-Step Verification Issues

Community Guru
Jessica S Member Since: Dec 4, 2015
1 of 2

Ok.. so at the top of my home page, I got a message asking me to enable 2 step verification and to verify my phone. I did that. The message went away. Now, it's back a couple days later. I click it and it shows I did it. but it also says this:

 

Phone verification has been enabled
Receive a unique 6-digit code to enter along with your password.
 
I never got this 6-digit code. I assume I need this? How do I get it? And why is the message back on my home page when it shows I already did it?  ugh, it's always something...
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Jessica,

 

One of our team members will reach out to you directly via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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