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jessicasimko
Community Member

Phone/Two-Step Verification Issues

Ok.. so at the top of my home page, I got a message asking me to enable 2 step verification and to verify my phone. I did that. The message went away. Now, it's back a couple days later. I click it and it shows I did it. but it also says this:

 

Phone verification has been enabled
Receive a unique 6-digit code to enter along with your password.
 
I never got this 6-digit code. I assume I need this? How do I get it? And why is the message back on my home page when it shows I already did it?  ugh, it's always something...
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Jessica,

 

One of our team members will reach out to you directly via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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