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Phone Verification, Phone Number Already used? Help

Active Member
Jennifer C Member Since: Oct 16, 2020
71 of 130
I am having a problem not being able to verify my cell number bc they said it’s using in another account and I am not aware of a different account
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
72 of 130

Hi Jennifer,

 

We'll have one of our agents reach out to you directly to assist you with your phone verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Susan N Member Since: Oct 20, 2020
73 of 130

Can you help me as well?  It says my telephone number is connected to another account.  I have finished everything, but it won't take my phone number.  Obviously, months ago, I thought I would do this, but it wanted me to have a business name for my email. So I did not go any further.  Today, I fixed the business name email, and started from scratch because I knew I didn't complete the application the first time.  Can you please get customer service to help clear this up for me?  - Thank you very much, Susan**Edited for community guidelines**and my email is: **Edited for community guidelines**

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
74 of 130

Hi Brittani and Susan,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Natalie S Member Since: Jan 17, 2021
75 of 130

im also having this issue can someone please help

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
76 of 130

Hi Natalie,

 

It looks like you were able to successfully verify your phone number. Feel free to reach back to us if you need any assistance.

 

Thank you!


~ Bojan
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Active Member
Alejandro P Member Since: Jan 18, 2021
77 of 130

I need help aswell, my phone number is being used by someone else and I can't go forward with making my account Smiley Sad

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
78 of 130

Hi Alejandro,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 


-Joanne
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Active Member
Blake M Member Since: Dec 31, 2019
79 of 130

Hey guys, I recently signed up for UpWork about a month ago, but now it seems I am logged out and cannot remember what information I used (already tried all my emails I currently use and none of them worked)

I set up a new acocut using my gmail account, but now i cannot verify my phone number on my new account now due to it being tied to the old one.

 

Can anyone direct me towards a solution?

 

 

Thanks!

 

 

Blake 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
80 of 130

Hi Blake,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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