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Phone Verification, Phone Number Already used? Help

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
51 of 100

Thank you for reaching out to us, Pauline.

 

One of our team members will reach out to you directly to assist you with your phone verification process. 


~ Bojan
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Active Member
Anna K Member Since: Apr 23, 2020
52 of 100

Hello Avery,

 

I have the exactly same problem as Rebecca described.

 

Can you please help me out?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
53 of 100

Hi Anna,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Grishma P Member Since: May 16, 2020
54 of 100

When I enter my phone number I get the message that the number is used by another account and to please enter another one. This is my phone number. I cannot complete my application. Please advise.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
55 of 100

Hi Grishma,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Kimberly W Member Since: Jun 14, 2020
56 of 100
I am having the same issue. I thought I closed my old account.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
57 of 100

Hi Kimberly,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Kim E Member Since: Jun 29, 2020
58 of 100
I am also having an issue with this and can’t seem to find the area to report it.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
59 of 100

Hi Kim,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Brianna C Member Since: Jul 1, 2020
60 of 100
I am having the same thing happen to me. I do not remember making an account prior. Would you be able to see if I have an existing account? If so, would I be able to delete that account and create a new one?
Thanks!
Brianna
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