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Phone is in used by another user

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Active Member
Anyta A Member Since: Aug 26, 2020
1 of 3

Hello,

 

I have created a freelancer account of Upwork probably years ago, I am not sure if I have the same account or not, I am currently looking into getting projects through Upwork as a freelance. but I am getting this error. 

I assume it because of that account. But I remember to close that account. 

Is there anyone who could help me with this??

 

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Community Guru
Martina P Member Since: Jul 11, 2018
2 of 3

Anyta A wrote:

Hello,

 

I have created a freelancer account of Upwork probably years ago, I am not sure if I have the same account or not, I am currently looking into getting projects through Upwork as a freelance. but I am getting this error. 

I assume it because of that account. But I remember to close that account. 

Is there anyone who could help me with this??

 


Accounts never disappear completely, because upwork needs to make sure that a person does not create multiple accounts. You will need somebody from upwork to reopen your old account and close the new one. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
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3 of 3

Hi Anyta,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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