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db1e6c04
Community Member

Phone is in used by another user

Hello,

 

I have created a freelancer account of Upwork probably years ago, I am not sure if I have the same account or not, I am currently looking into getting projects through Upwork as a freelance. but I am getting this error. 

I assume it because of that account. But I remember to close that account. 

Is there anyone who could help me with this??

 

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Anyta,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

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2 REPLIES 2
martina_plaschka
Community Member


Anyta A wrote:

Hello,

 

I have created a freelancer account of Upwork probably years ago, I am not sure if I have the same account or not, I am currently looking into getting projects through Upwork as a freelance. but I am getting this error. 

I assume it because of that account. But I remember to close that account. 

Is there anyone who could help me with this??

 


Accounts never disappear completely, because upwork needs to make sure that a person does not create multiple accounts. You will need somebody from upwork to reopen your old account and close the new one. 

AleksandarD
Community Manager
Community Manager

Hi Anyta,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
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