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Phone verification code

Active Member
Christian V Member Since: Nov 10, 2019
1 of 4

Hello.

 

I'm trying to complete my profile and when requesting a phone verification code, nothing happens. I've tried several times. I've done it successfully through the "Security" settings but am still being prompted for it when on my Profile page. 

 

Thanks in advance for the help.

 

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Christian, 

I checked your account and wanted to ask if you can try typing in your City in the city field, and typing your US number in with the area code to see if the issue persists? Let me know so that I can assist you further.


-Avery
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Active Member
Christian V Member Since: Nov 10, 2019
3 of 4
Thanks, Avery.

I am able to enter the City info along with area code and unfortunately the issue still persists. I tried through my mobile device (as a test) and experienced the same issue.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Christian,

 

One of our team members will reach out to you directly to assist you with your phone verification process. 

 

Thank you! 

~ Bojan
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