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Community Member

Pin Function For Messages

Hello there!


I'd like to know if a "pin" function will be made available for highlighting specific chat rooms with clients?


I have quite a number of new & old clients & I think being able to keep the "important" ones at the top is crucial since they always get pushed down when new chat rooms are created with new clients. Having to scroll to look for them is also troublesome! At the moment, I'm only given the option to "Favourite" these chat rooms/clients but it does little to help address my need.


Some clarification would be greatly appreciated. Thank you!

Retired Team Member
Retired Team Member

Hi Melissa,


Thank you for your feedback, I will share it with our product managers.


~ Goran
Community Member

This would be a great functionality to have. Also the option to have chat rooms with ‘active contracts’ be pinned at the top ALWAYS would be a great option.

Great suggestion Melissa! Hopefully this gets noted.
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