Sep 24, 2020 06:54:07 PM by Mary Annaren S
Sep 24, 2020 08:21:46 PM by John K
Mary Annaren, your profile now has a custom url -- https://www.upwork.com/fl/maryannarensuico
-- which only Plus members have. So your membership was upgraded. Perhaps you should try logging out then back in, or deleting cache & cookies and restarting your browser. Good luck
Oct 25, 2020 01:37:43 PM Edited Oct 25, 2020 02:21:02 PM by Luiggi R
Hi. We have the same problem. I upgraded my account to plus and payment was deducted to my bank account but still my account is on basic.. can some one help me..
**Edited for Community Guidelines**
Oct 25, 2020 01:19:59 PM by Alexa Anne C
Oct 25, 2020 01:20:48 PM by Alexa Anne C
Oct 25, 2020 03:03:31 PM Edited Oct 25, 2020 03:04:47 PM by Luiggi R
Hi Alexa Anne,
I'm sorry to hear you're having trouble with this. You may have noticed that I merged your query from a different thread to this one, this is to keep all information in one place and be able to assist you more effectively. One of our agents will be reaching out to you via a support ticket to assist you further.
Thank you.