I just noticed most of my portfolio thumbnails are not showing up. When I click on blank windows (where the image should be) it opens up a new window where the full size image should appear but the little circle just keeps spinning and the image does not appear.
This seems to be a recent system glitch because all of my portfolio images (thumbnails and full size images) used to show up just fine.
I just escalated your problem to our engineering team to investigate it from our end. One of our team members will also reach out to you via ticket with more details, thank you.
Hi there! Any news on this problem? I have quite similar issue - my portfolio shows only one image in the project and when you click it - it's still one image. And I was guessing why on Earth nobody will work with me. Maybe that's why. Any ideas how to fix this? Or I just don't nderstand something or maybe there's a problem in my browser etc?
I tried but wasn't able to replicate the issue you are describing. I can view multiple photographs in each portfolio item you added. Could you please check if you have the same issue when you use a different browser? Also I noticed that your profile has been locked private since you haven't earned in 30 days. Would you like us to reset your profile visibility for you?
I got a message today saying the issue has been fixed. But it hasn't. No big surprise. Typical UpWork. Only 12 of the 20 images in my portfolio are showing. Maybe the so-called "Technical Team" should find a freelancer here who can fix the problem. With all the millions of dollars this site brings in it seems like they could afford to hire someone who actually knows how to fix this.
Sorry if I'm coming off a bit snarky. But UpWork can be so frustrating! I'll shut up and go back to work now.
I checked your account and your portfolio images are listed and can be viewed. If you have experienced the problem on your end please take a screenshot and send it to me via PM. Thank you.
I have shared your account information with the Customer Support Team and they will get in touch with you so that this can be investigated further. I apologise if this has caused you any inconvenience.