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Portfolio material under review?

jcullinan
Community Guru
Jess C Member Since: Feb 18, 2015
31 of 40

@Stanislav P wrote:

Hi Valeria, 

Are clients able to see the items in the portfolio while they are being under review? 
Thank you! 


Only the client whose project the item belongs to can see it during those three days. It's only public to all clients once the review period is over.

 

Edit to clarify AGAIN: the client DOES NOT "approve" portfolio items. They review them, and they have the option to reject them, but they have no option to click an "approve" button or end the three day review period earlier. 

stanpetkan
Active Member
Stanislav P Member Since: Nov 1, 2016
32 of 40
Oh, okay, thank you!

So portfolio items that have been done on upwork and are connected with clients always have a 3 day period with the label "under review". They become public only after these 3 days have passed and if the client doesn't them in this time window.

Thanks again for clarification! It is good to know!
robin009
Active Member
Robin M Member Since: Jul 9, 2015
33 of 40

Hello,

Greetings.

4 or 5 days ago, I edited and made some portfolio material. This work is still Under Review.  Can you help me with this? 

 

Thank you,

Robin Mahmud

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
34 of 40

Hi Robin,

 

Generally, it should only stay under review for 3 days. Let us escalate this for further investigation. We'll update you via the ticket that you opened about this issue.

 

Thanks!

~ Valeria
Upwork
irieislandgirl
Community Leader
Melinda M Member Since: Nov 25, 2016
35 of 40

All I did was take a screenshot and added the photo. No link. Does that have to be approved by the client? Can that be added more quickly?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
36 of 40

Hi Melinda,

 

We checked and the portfolio items you uploaded are being used on Upwork contracts; therefore, approval should be coming from the clients. I checked one of the clients and see that an email requesting for portfolio approval has already been sent. You can follow up with your client about it. Thank you!

~ Joanne
Upwork
ather786
Active Member
M Ather N Member Since: Jul 22, 2020
37 of 40

Thanks for telling this. Heart

serijaya
Active Member
Seri J Member Since: Oct 20, 2016
38 of 40

Hi there.

 

 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
39 of 40

Hi Seri,

 

Please take a look at Valeria's post right above your comment.

Untitled
reeyadul_haque
Active Member
Reeyadul H Member Since: Nov 28, 2016
40 of 40

hi,

i will add portfolio. it's over 3 days.but still under review. i will not get any notification. can someone please tell me how long it take to approve ?

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