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137c3fc1
Community Member

Portfolio not opening

I've had two prospects now tell me they cannot open my portfolio link.  What's up with that?

4 REPLIES 4
adnananjum
Community Member

There might be a chance that they have adblocker or someother browser plugin blocking their view. you can suggest them to clear browser cache or try to view in different browser.
Thanks

Also, when I click on it, it says "It is not safe to download this file.  If you really need to, contact customer support."

BojanS
Community Manager
Community Manager

Hi Amy,

 

I checked this for you and I was not able to replicate the issue you're experiencing. In some cases, malware scanning will remove embedded macros, formulas, or active content that is deemed potentially malicious. Please see this page for more information about Upwork's Trust & Safety processes. 

 

Thank you!

~ Bojan
Upwork
137c3fc1
Community Member

Thank you!

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