Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Portfolio upload problem

texasbart
Active Member
Bart B Member Since: Jan 30, 2016
11 of 53

I've tried 2 different browsers, 3 different file types, cleared the cache. All files well under 1MB.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
12 of 53

Hi Bart,

 

I see that you have submitted a support ticket about this issue. We will have somebody follow up with you directly through that ticket.

 

Sorry about the inconvenience.

~ Valeria
Upwork
karliaau
Active Member
Karli A Member Since: Jan 31, 2016
13 of 53

Hi, I have an exact same issue. Also tried all the proposed solutions above but nothing works. How can I get any contact with customer support?! The help center just seems to be FAQ no phone nr or emails or anything?

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
14 of 53

Hi Karli,

 

We've shared your report and somebody from our team will follow up with you today.

 

Maciej, we're already looking into users' reports regarding the same problem. Can you please submit a support request so our team could communicate with you directly?

 

Thank you for your patience.

Untitled
maciejolbrycht
Active Member
Maciej O Member Since: Jan 31, 2016
15 of 53

I have similar problem. When I try to upload thumbnail image for portfolio item I get such error

 

"Sorry, something went wrong. We were unable to save the image."

 

File have around 150kb

wedphotozp
Active Member
Olesia K Member Since: Jan 31, 2016
16 of 53

I have the same problem 😞

lllmark
Active Member
Marconi M Member Since: Jan 31, 2016
17 of 53

Same problem, tried two different browsers, anonymous mode, cleared cache and data, tried to upload in ANOTHER PC and still doesnt work. Tried all types of images and sizes.

inessa_step
Active Member
Inessa S Member Since: Jan 31, 2016
18 of 53

I have the same problem. Don'understand what is going on...

nikita-stroganov
Active Member
Nikita P Member Since: Jan 28, 2016
19 of 53

Same problem=(

Capture.PNG

nada223
Active Member
Nada B Member Since: Sep 16, 2017
20 of 53

I've same problem now so I'm unable to create my profile.

 

How can I solve that?

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS