Sep 8, 2022 03:03:46 AM by Kosisochukwu A
Hello,
So I added a few items to my portfolio the day before yesterday. Prepared the image, document, description, and every other thing. Thing is, when I select an image as my portfolio cover, it doesn't show. Rather, my portfolio description shows as my portfolio cover, like in the photo below. It's the same for every portfolio I create, and I just want to know if I'm doing something wrong. I want the specialised images I created to be my cover.
PS: I used the gallery template.
Thanks in advance.
Solved! Go to Solution.
Sep 8, 2022 06:47:32 AM by Pradeep H
Hi Kosisochukwu.
Thank you for your message. I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Thank you,
Pradeep
Sep 8, 2022 06:47:32 AM by Pradeep H
Hi Kosisochukwu.
Thank you for your message. I tried but wasn’t able to replicate the issue you’re describing. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Also note that we only officially support the latest two versions of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.
Thank you,
Pradeep
Sep 9, 2022 01:07:01 PM by Kosisochukwu A
Hello,
Thank you for your response. The issue I described earlier happened when I used the Upwork Mobile App. As per your advice, I tried updating my portfolio using Chrome and it worked!
Thank you so much for your help.
Have a great weekend!
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